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$17/h
1st lesson free!
Pending approval
Response Time 24h
Lessons offered by PAUL
  • Individual
Lessons can be held..
  • at your place
  • by webcam
Subjects taught
  • Basic Computer
  • Google Hangouts
Levels
  • Primary School
  • Early High School
  • Year 10
  • Year 11-12
  • TAFE
  • Adult
  • Beginner
  • Intermediate
  • Advanced
  • Professional
  • Kids

Dedicado capacitar y formar en estrategia, planeación, organización, entrenamiento y coach profesional

Methodology

Capacitador y formador de excelencia en el servicio, estructurado y paso a paso para el foco y éxito en resultados, métodos de enseñanza por etapas, por proyecto, por planes definidos que garantizan aprendizaje con base en herramientas de éxito corporativo

Background

llevo mas de 10 años prestando mi servicios como docente, profesor y capacitador en, negocios para empresas B2B, B2C, Customer Services, ITIL, IT Help Desk Services, para equipos desde 3 a 30 profesionales orientados al ogro de sus objetivos profesionales

Rates

Travel Fee : $5
Rate for online lessons : $21/h
Rate for 5 hours of lessons : $16
Rate for 10 hours of lessons : $14
Lessons offered by PAUL
Individual
Lessons can be held..
at your place
webcam
Subjects taught
  • Basic Computer
  • Google Hangouts
Levels
  • Primary School
  • Early High School
  • Year 10
  • Year 11-12
  • TAFE
  • Adult
  • Beginner
  • Intermediate
  • Advanced
  • Professional
  • Kids

PAUL's CV

PAUL GABRIEL BRITO RAMONI

Magister Scientiarum / Computer engineer

Phone: +1 (concealed information) / (concealed information)

Address: 1551 NE, 167TH ST, Apt 419 Miami, Florida 33162


Responsible, efficient, adaptable to changes, continuously dedicated to deepen business innovation. Interested in develop in the world of services, management and businesses through technological, business and social approach to computing.

Strategist engineering skills and competencies, planner, observer, analyst, developer and manager of indicators, coach, project manager, trainer of personal, business coach, quality management, innovative business KPI. ITIL Contact Services, Business Intelligence.

Education

Magister Scientiarum in Science Management.

2011-2012. Caribbean International University, Curacao.

Computer Engineer.

1999-2003. Universidad Alejandro de Humboldt. Caracas Venezuela.

Technical Colleges in Computer.

1995-1998. Loero University Institute Rodolfo Arismendi. Caracas Venezuela.

Technical College Mention Computer Management.

1990-199.2 Santa María Institute. Caracas Venezuela.

Diploma in Management Coaching.

2013 2014. Central University of Venezuela, Caracas Venezuela Address University Extension.

Insurance. Diploma. Upgrade

2011-2012. Insurance Institute "Nilo Peña". Caracas Venezuela.

Insurance Management. Diploma.

2008-2009 Superior Insurance Institute. Caracas Venezuela.

Work experience

Residence Inn Marriot, Aventura Miami, FL. USA.

March 2017 – current. Hospitality IT Services.

IEP Our Lady of Mercy, Educational Group, Lima, Peru.

Feb 2017 - Aug 2017. Teachers preparer Technology, Professor of Computer Science, Contributing EFQM quality certification for educational group

Importadora Fanisa E.I.R.L. Lima Peru.

Dec 2016 - Feb 2017. Technical Intelligence Service of Computer Science and Technology, inventory system, quality management, KPI, Business.

Seguros Horizonte, C.A. Caracas Venezuela.

Nov 2009 - Feb 2016.

Deputy Director of Operations, Information Technology.

Optimize the portfolio of Information Technology Projects, Innovation and Development.

Head of Department of Administration. Call Center and Customers Services.

Direct and manage the emergency Call Certer service and services in the 7x24 program. Manage Training and technological adaptation.

Head of Processes and Projects. Information Technology.

Optimize the project portfolio of Information Technology, Innovation and Development.


Lynqus Corporation CA. Sep 2007 - Sep 2009.

Key Account Manager (Key Account Manager KAM.) Caracas, Venezuela.

Responsible for the management of business and services of the company, placement of technology brand.

Ministry of People's Power for the Environment. Jan 2006 -Sep 2007.

Director of Information Technology and Telecommunications / Project Manager. Caracas, Venezuela.

Executive leader of the technological management of the Ministry, manager of the construction of technological products and services for the implementation of technology, research processes and environmental development.

Oil Petroleum Corporation of Venezuela, PDVSA.

Caracas Venezuela Aug 2003 - Feb 2005.

Planning and Management Control Consultant, AIT Caracas.

Project advisor.

Customer service coordinator (Customer service analyst in the service call center).

Episcopal Vicar. Military Aviation Caracas, Venezuela.

Apr 1997 - Jul 2002. Assistant General

Technological administrative management of the general direction.


Courses

Professional Disaster Recovery (DRP), Empresa GLOBALDESK.

Prevention of Money Laundering and Terrorist Financing, Seguros Horizonte, S.A. 2015 Prevention of Money Laundering and Terrorist Financing, Seguros Horizonte, S.A. 2014 Prevention of Money Laundering and Terrorist Financing, Seguros Horizonte, S.A. 2013 Prevention of Money Laundering and Terrorist Financing, Seguros Horizonte, S.A. 2012 Prevention of Money Laundering and Terrorist Financing, Seguros Horizonte, S.A. 2010 Strategic Situational Planning, MINAMB Agreement January March 2007.

Java, UML, HTML, XML, IBM June August 2006, 560 hours. Days of the Network of the State, UNEFA, March 2005. Preparation of Reports, PDVSA, August 2004, 16 hours.

Management of Capital Investment Projects, GGPIC PDVSA July 2004, 120 hours.

Effective Projects, PDVSA, June 2004, 24 hours. Preparation of PDVSA Plans, May 2004, 24 hours. Business Coaching, GEPROTEC April 2004, 96 hours.

Excellence in Service, CENTEC December 2003, 36 hours.


Report Writing, CENTEC December 2003, 40 hours. Desk support Notes, CENTEC 120 hours.

Hands-on Microsoft Windows XP, Global Knowledge, October 2003, 120 hours. Microsoft Project 2000, CENTEC October 2003, 16 hours.

SAND Office 7x24, Applications Market Group, PDVSA September 2003, 160 hours.

2272 Implementing and Supporting Microsoft Windows XP Professional, Education and Consulting Center EPSON, September 2003, 120 hours.

Call Centers, Design and Management Call Center Service, Central University of Venezuela, September 2003, 160 hours.

SAP CIED La Tahona PDVSA July 2,003, 160 hours. Good Values - Good Business, CENTEC February 2.003.

Administration and Management of Work Teams, Vicar Episcopal Venezuela, Caracas, Venezuela. 2002, 80 hours.

Project Development III, Episcopal Vicar Venezuelan Air Force, Caracas, Venezuela 1.999 96 hours.

Project Development Il, Episcopal Vicar Venezuelan Air Force, Caracas, Venezuela 1.998 96 hours.

Project Development l, Episcopal Vicar Venezuelan Air Force, Caracas, Venezuela 1.997 96 hours.

Teaching Instruction, National Institute of Educational Cooperation (INCE), Caracas, Venezuela 1.992.

560 hours.

Decision making, Humboldt organization, Caracas, Venezuela, 1990. 180 hours. Locution, Caracas, Venezuela, 1,989, 360 hours.


Volunteer Experience

Fire Brigade of the Federal District 1982-1988.

Organization of Rescue Humboldt, Caracas 1988-2000.

Apostolate Parish Church of Our Lady of Loreto, Caracas 2001-2009.


CERTIFICATE OF TRANSLATION

THE UNDERSIGNED, JOEMILY HERNANDEZ, DOES HEREBY CERTIFY THAT SHE IS BILINGUAL IN THE SPANISH

AND ENGLISH LANGUAGES AND IS QUALIFIED TO TRANSLATE DOCUMENTS FROM SPANISH TO ENGLISH

AND THAT THE ABOVE REFERENCED DOCUMENTATION IS A TRUE AND CORRECT TRANSLATION.








___________________

Date: March 24, 2018. Joemily Hernandez, Translator

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