Double degree in Business, offering lessons in all business studies to students in school or university

Ankit's CV

Resume



Ankit Gupta







(concealed information)




(concealed information)











Summary
I am an experienced, energetic and focused professional seeking a long term position within your company to assist you to exceed your business goals and strategic objectives. I am confident, versatile and able to provide timely and quality service in all the business areas. I am flexible when facing multiple tasks and am able to pay meticulous attention to detail and take pride in completing tasks to the best of my ability at all times. My very good memory, aptitude for figures and methodical approach to work has enabled me to be productive and effectively working in the retail department. Being self-motivated allows me to meet all work challenges effectively and efficiently. I am now seeking greater challenges.

Employment History

May 2017 – Present: Electrical Sales Assistant

Harvey Norman (Moonah)
• Ensure high levels of customer satisfaction through excellent sales service
• Maintain outstanding store condition and visual merchandising standards
• Maintain a fully stocked store
• Recommend and display items that match customer needs
• Keep up to date with product information
• Accurately describe product features and benefits







August 2016 – Feb 2017: Assistant Manager

Adelaide, SA, Australia


Roger David (Flagship Store)
• Set store targets
• Assign work and set small goals for every week
• Achieve day to day sales targets
• Training staff and allocating them work that needs to be done every day
• Deliver the best customer service possible
• Add-ons with ever sale
• Achieve and exceed store budgets
• Organizing stock for customers from different stores if necessary
• Advising customers about the latest trend and helping them with their selection
• Assembling outfits for customers for various occasions
• Following Visual Merchandising standards for each month













Adelaide, SA, Australia






April 2015 – August 2016: Sales Assistant

Oxford
• Achieve store budgets
• Day to day banking
• Giving the best customer service and maintaining the standards
• Training staff and working as a team
• Achieve set targets and exceed store KPI’s
• Bring new and positive changes to the store
• Use my experience and business skills to outdo last year’s budget and targets




















February 2015 – May 2015

Adelaide, SA, Australia


Euro Appliances- Admin/Clerk Officer


• Enter bills and payments in PRONTO
• Responding and redirecting all the general enquires (phone enquires) and emails.
• Create Excel Sheet for payroll every fortnight
• Organize appointments with banks and clients
• Maintain database and recording files
• Process payments for EFT
• Reconcile payments with the EOM statements
• Process stationery orders for the staff
• Regular filing of documents in the designated files and drawers
• Help providing and organizing documents for P/L statement

September 2013 – February 2015
Harvey Norman – Sales Assistant
• Achieve day to day budgets
• Negotiate with customers to close the deal
• Add-on’s with every sale
• Focus on after sale services to build a good client base
• Provide a tailor-made solution to deliver complete customer satisfaction
• Communicate with customers by telephone and/ or written correspondence to attempt to bring resolution to unpaid accounts
• Supply thorough customer service, maintain positive customer relations and work efficiently in the name of the client
• Provide thorough, efficient and accurate updates on computer files for each call made
• Make recommendations to implement improved processes






Education/Qualifications
Bachelor of Business

Adelaide, SA, Australia


Kaplan Business School


Graduated: March 2015


 


 


Bachelor of Marketing & Management

Kolkata, Calcutta University, India


Calcutta University


Graduated: April 2011






Skills Summary
• Knowledge of various databases and applications including MYOB, QUICK BOOKS, PRONTO
• Microsoft Excel, Word, Access, Outlook, PowerPoint – Advanced Level
• Manage priorities effectively
• Solve problems practically
• Work effectively as a team
• High level of communication skills
• Results driven and focused
• Assess and manage risks effectively
• Seek feedback and meet challenges
• High-level compliance skills

Hobbies / Interests
• Travelling and exploring new places
• Keeping up with the latest technology
• Sports- Football, Cricket and Basketball
• Painting and sketching still life objects
References
Grishm Bhatt – Finance Manager
Euro Appliances
Email: (concealed information)
Phone: (concealed information)



Natalina Ilic : Manager
Roger David
Phone: (concealed information)






Mark Townsend – Franchisee
Harvey Norman
Phone: (concealed information)