1st lesson free
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Daniel
- Price $41
- Answer 1h
$41/h
Contact
1st lesson free
- Information Technology
IT Manager with 30 years of experience teaches problem solving skills and customer service skills.
- Information Technology
Lesson location
About Daniel
I have worked in IT for 30 years. Technology has changed a great deal, but the role of a topic expert in IT remains the same. There will be people who are unfamiliar with a tool they need to use and will need some help to understand how to get best use from it.
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About the lesson
- Primary School
- High School
- Year 10
- +7
levels :
Primary School
High School
Year 10
Year 11-12
Year 12
TAFE
Adult
Diploma/Certificate
PhD
Early childhood education
- English
All languages in which the lesson is available :
English
The hardest part of problem solving is figuring out what problem needs solving. I will help you refine your approach to IT support.
Level 1 support simply follows a script to process tickets. Many of these jobs are/will be replaced by AI. Having the ability to understand the problem is a different skill set.
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Rates
Price
- $41
Pack prices
- 5h: $205
- 10h: $410
online
- $41/h
free lessons
The first lesson with Daniel will allow you to get to know each other and discuss your needs for future lessons.
- 1hr
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