SWAPNALI MANGAL
- Price $9
- Answer 1h
$9/h
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- English
- Reading
- Literacy
- English Literature
- Test prep
- Poetry
• To devote my skills and knowledge for the fulfillment of the company’s goal. • To place myself in the competitive area and willing to work hard.
- English
- Reading
- Literacy
- English Literature
- Test prep
- Poetry
Lesson location
About SWAPNALI MANGAL
1. Doing audits and passing credits for postpaid cases within TAT which was received from frontends (Stores), Backend teams (from Maharashtra & Goa circle).
2. To segregate the data according to cluster, credit reasons, errors, approvals & credit under.
3. Handling the nodal escalations, related to customers all type of queries & complaints.
4. Handled Postpaid billing complaints, which are comes from frontend as Service Requests.
5. Handled training for the new agents of all process for Postpaid (Nodal, Fastrack, Billing Complains)
6. Handled training for system related like NCRM, BSCS, and Bill-reading.
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About the lesson
- All Levels
- English
All languages in which the lesson is available :
English
1. Doing audits and passing credits for postpaid cases within TAT which was received from frontends (Stores), Backend teams (from Maharashtra & Goa circle).
2. To segregate the data according to cluster, credit reasons, errors, approvals & credit under.
3. Handling the nodal escalations, related to customers all type of queries & complaints.
4. Handled Postpaid billing complaints, which are comes from frontend as Service Requests.
5. Handled training for the new agents of all process for Postpaid (Nodal, Fastrack, Billing Complains)
6. Handled training for system related like NCRM, BSCS, and Bill-reading.
see more
Rates
Price
- $9
Pack prices
- 5h: $45
- 10h: $84
online
- $9/h
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